|Most international packages will arrive in 1-2 weeks; however, some can take up to 8 weeks if it gets caught up in customs.
Make sure that you check with your local customs office first. If you give them your tracking or package number, they can tell you if it's in their system and if there's a reason for the hold up. If they can't find it, let us know and we'll do what we can to track it down with USPS.
If you selected the First Class shipping option, there is unfortunately no tracking that can be done. This is the tradeoff that happens with the cheaper shipping option.
If it's been a while and the package still hasn't shown up, we ask that you wait up to 60 days and check with your customs office again. We can't process a claim with our shipping insurance until at least 60 days have passed. Until then, there isn't really much that we can do.