Find quick answers to your questions below...
Order Status
• Has my order shipped?
• Am I able to make changes to my order?
• How do I track my order?
• My order never arrived.
• My order arrived but is damaged or missing items.
U.S.A. Shipping
• How much is my shipping?
• When will my order ship?
International Shipping
• Do you ship to my country?
• What are my shipping charges?
• I think that my package is lost.
Returns and Exchanges
• What is your return policy?
MyRewards Points
• How do I redeem MyRewards Points?
• MyRewards Terms and Conditions
Pricing and Billing
• Do I have to pay sales tax?
• I need a copy of my receipt/invoice.
• What are my payment choices?
• When will my credit card be charged?
Buyer's Guide
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I use a coupon?
My Account
• Why should I create an account?
• How do I create an account?
• How do I edit my account information?
• I forgot my password.
Additional Support
• How do I contact you?